Maine ASA User Tools


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July 18, 2019 | Register: ServiceMatters Overview Webinars
Keeping Maine's provider community informed on process updates and offering the resources needed to successfully make those transitions, continue to be a critical priority for the Maine ASA team. With that goal in mind, the new ServiceMatters process within AssessmentPro, previously announced for a July launch, has been extended to a go-live date of Monday, August 12th.

We invite you to join us for one of the additional learning opportunities available in early August.This easy training process is designed to get state providers prepped with the information and resources needed ahead of the 08/12 transition date. This overview of ServiceMatters, will cover the purpose, benefits and process details of this useful online process.

Click below to register:
ServiceMatters Overview | 10 a.m. - 11 a.m. ET Tuesday, 08/06
ServiceMatters Overview | 2 p.m. - 3 p.m. ET Wednesday, 08/07

*Note - Material covered will be identical for each webinar.

Phone for General & Referral Questions: 833.525.5784
Referrals Fax: 844.356.7500
Referrals Email:
General Email:

Would you like to learn more about PASRR? Click here to request more information.

Glossary of Terms
Contact Resources & Escalation Guide
Frequently Asked Questions (FAQs)

Presentation: Transition Overview & PASRR Review – NEW 04/05/19
Video Recording:“Meet the Team” Advisory Forum Session - 10/03/18
Slides: “Meet the Team” Presentation – 10/03/18
Video Recording: "Q&A Discussion" - 10/10/18
Slides: “Q&A” Discussion – 10/10/18
Slides: “Meet the Team” Presentation – 10/03/18
Video Recording: Stakeholder Session - 10/17/18
Video Recording: Stakeholder Session - 10/24/18
Video Recording: Stakeholder Session - 10/31/18
Video Recording: Stakeholder Session - 11/07/18
Video Recording: Biweekly Stakeholder Discussion - 12/12/18
Slides: Stakeholder Session - 12/12/18
Video Recording: Stakeholder Session - 01/09/19
Slides: Biweekly Stakeholder Discussion – 01/09/19
Slides: Stakeholder Session - 01/23/19
Slides: Stakeholder Session - 02/06/19
Video Recording: Stakeholder Session - 02/06/19
Slides: Stakeholder Session - 02/20/19
Video Recording: Stakeholder Session - 02/20/19
Slides: Stakeholder Session - 03/06/19
Video Recording: Stakeholder Session - 03/06/19
Slides: Stakeholder Session - 03/20/19
Video Recording: Stakeholder Session - 03/20/19
Slides: Stakeholder Session - 04/03/19
Slides: Stakeholder Session - 05/15/19
Video Recording: Stakeholder Session - 05/29/19
Slides: Stakeholder Session - 05/29/19
Video Recording: Stakeholder Session - 06/12/19 - NEW
Slides: Stakeholder Session - 06/12/19 - NEW